Refund policy

This Returns and Refunds Policy outlines the conditions under which returns and refunds are accepted at RECOVERIX.

Return Period

• Customers have 30 calendar days from the date of delivery to request a return.

• Requests submitted after this period will not be accepted.

Return Conditions

• Products must be unused, in their original condition, and in their original packaging.

• Returns will not be accepted for items that show signs of use, misuse, or damage caused by the customer.

• Customers must contact info.recoverix@gmail.com before returning any item.

Return Process

• The customer must provide the order number and reason for the return.

• Once the return request is approved, detailed instructions will be provided.

• Return shipping costs are the responsibility of the customer, except in cases of defective products or errors caused by RECOVERIX.

Refunds

• After receiving and inspecting the returned item, the customer will be notified of the approval or rejection of the refund.

• Approved refunds will be issued to the original payment method used for the purchase.

• Refund processing times may vary depending on the payment provider.

For questions regarding returns or refunds, please contact info.recoverix@gmail.com.